Putnam County Savings Bank
   
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Online Banking - Overview

Our Online Banking gives you 24-Hour, 7 days a week access to your checking, savings, certificate of deposit and loan accounts from your home or office computer.  PCSB’s Online Banking combines convenience and flexibility while allowing you a wide range of banking transactions.

With PCSB’s Online Banking, you can:
  • Review your deposit account information
  • Review your loan account information
  • Make transfers between deposit accounts
  • Make payment on PCSB loans
  • Make line of credit advances to PSCB deposit accounts

To sign up for Online Banking contact your local branch.

FREQUENTLY ASKED QUESTIONS

Q. Is there any special software required?
A.
No. Just an Internet browser that supports 128-bit encryption.  The following browsers are all acceptable:  Microsoft Internet Explorer version 5.5 or higher (with Secure Sockets Layer support) or Netscape Communicator version 6.2 or higher.

Q. Is Online Banking secure?
A. Yes.  Besides using a 128-bit encryption, PCSB’s Online Banking is built with several additional safeguards to ensure your account information remains secure.  Should someone attempt to access your account portfolio using an incorrect password more than three times, PCSB will lock the entire session from use and can only be cleared by a PCSB Bank employee.  Should you forget to logout of the Online Banking System, your session will automatically be terminated after 15 minutes.

Q. What if my User Code and/or Password don’t seem to work?
A.
There are a couple solutions to this problem.  The most common issue is the placement of your CAPS LOCK key.  Your User Code and Password are case sensitive.  The second most common issue is a complete lockout of your account.  If you weren’t sure of your Password, and began guessing or didn’t realize that you were entering your password in the wrong case, you had only three chances to get it correct.  As a security feature, we lockout your account if an incorrect Password is entered on the third try.  Then the only way to reset a lockout is to call (845) 279-4576.

 

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